Supplimentary T & C (B2B)

SUPPLEMENTARY BUSINESS TERMS AND CONDITIONS (B2B)

for Business Customers

of

ISOCO Plastics Technology GmbH
Eisenwerkstraße 7
07318 Saalfeld/Saale
Germany

Version: June 2026

§ 1 Scope of Application

(1) These Supplementary Business Terms and Conditions apply exclusively to entrepreneurs, legal entities under public law and special funds under public law within the meaning of Section 14 of the German Civil Code (BGB).

(2) These terms supplement the General Terms and Conditions applicable to the online shop. In the event of any conflict, these B2B Terms shall prevail.

(3) Any conflicting, deviating or supplementary terms and conditions of the customer shall not become part of the contract unless expressly accepted in writing by ISOCO Plastics Technology GmbH.

§ 2 Prices, VAT and Currencies

(1) Unless otherwise stated, the prices displayed for business customers are net prices.

(2) Statutory VAT shall be added where applicable.

(3) Business customers established within the European Union may qualify for VAT-exempt intra-Community supplies if they provide a valid VAT Identification Number and all legal requirements are fulfilled.

(4) ISOCO Plastics Technology GmbH reserves the right to verify the validity of VAT Identification Numbers and to reject tax-exempt treatment if the legal requirements are not met.

(5) For international customers, prices may be automatically converted into local currencies through the technical infrastructure of the online shop.

(6) Currency conversions are performed automatically using exchange rates and rounding mechanisms determined by the shop system or connected payment service providers.

(7) The price displayed during checkout at the time of contract conclusion shall be binding.

(8) Exchange-rate fluctuations, rounding differences or automated currency conversions shall not constitute defects and shall not entitle the customer to claim a price adjustment.

(9) During promotions and sales campaigns, comparison prices or strike-through prices may be displayed on a net basis for technical reasons.

§ 3 Conclusion of Contract

(1) Product presentations within the online shop do not constitute binding offers.

(2) By submitting an order, the customer makes a binding offer to conclude a purchase contract.

(3) The contract shall only be concluded upon:

  • express order confirmation; or

  • dispatch of the goods.

(4) For countries for which shipping costs are not configured or where shipping limits are exceeded, a contract shall only be concluded after an individual review and explicit confirmation by ISOCO Plastics Technology GmbH.

§ 4 Payment Terms

(1) Available payment methods are displayed during checkout.

(2) Purchase on invoice may be offered to business customers following a successful credit assessment.

(3) There is no entitlement to purchase on invoice.

(4) Unless otherwise agreed, invoices are payable within fourteen (14) days from the invoice date without deduction.

(5) ISOCO Plastics Technology GmbH reserves the right to require advance payment or other security for individual orders.

§ 5 Deliveries and Delivery Times

(1) Delivery dates shall only be binding if expressly confirmed as binding by ISOCO Plastics Technology GmbH.

(2) Any delivery periods stated are otherwise non-binding estimates.

(3) Partial deliveries shall be permitted where reasonable.

(4) Delivery periods shall be extended appropriately in cases of force majeure.

Force majeure includes in particular:

  • strikes,

  • lockouts,

  • shortages of raw materials,

  • energy shortages,

  • transport disruptions,

  • pandemics,

  • governmental actions,

  • war,

  • sanctions,

  • operational disruptions,

  • supplier failures,

  • and other unforeseeable events beyond the Seller's reasonable control.

§ 6 Transfer of Risk

(1) The risk of accidental loss or accidental deterioration of the goods shall pass to the customer upon delivery of the goods to the carrier, freight forwarder or other transport provider.

(2) This shall also apply where delivery is carriage-paid.

(3) If shipment is delayed at the request of, or for reasons attributable to, the customer, risk shall pass upon notification that the goods are ready for dispatch.

§ 7 Product Characteristics

(1) The containers, storage systems, transport solutions and logistics products offered by ISOCO Plastics Technology GmbH are primarily intended for industrial and commercial use.

(2) Suitability for a specific purpose shall only be deemed agreed if expressly confirmed in writing.

(3) Product images, technical drawings, colour samples and visual representations are provided for illustrative purposes only.

(4) Minor technical modifications, dimensional tolerances customary in production, colour deviations, gloss-level differences, batch-related variations and material-specific characteristics of plastic products shall not constitute defects, provided that the agreed functionality is not materially impaired.

(5) Recycled material content, material-related surface variations and production-related deviations shall not constitute defects provided that the agreed functionality is maintained.

(6) Load capacities and technical performance specifications apply only under the conditions expressly stated by ISOCO Plastics Technology GmbH.

(7) Unless expressly agreed otherwise in writing, the products are not intended for safety-critical applications. The customer is solely responsible for verifying suitability for the intended application.

§ 8 Inspection and Notification of Defects

(1) Section 377 of the German Commercial Code (HGB) shall apply.

(2) The customer shall inspect the goods immediately upon receipt.

(3) Obvious defects must be notified in writing within five (5) business days after receipt of the goods.

(4) Hidden defects must be notified in writing within five (5) business days after discovery.

(5) Failure to provide timely notice shall result in the goods being deemed accepted with regard to the relevant defect.

§ 9 Warranty

(1) The warranty period for business customers shall be one (1) year from the transfer of risk.

(2) This limitation shall not apply to claims arising from:

  • intent,

  • fraudulent concealment,

  • injury to life, body or health,

  • liability under the German Product Liability Act,

  • mandatory statutory provisions.

(3) In the event of justified warranty claims, ISOCO Plastics Technology GmbH shall be entitled, at its discretion, to remedy the defect or provide replacement goods.

(4) If supplementary performance fails, the customer may reduce the purchase price or withdraw from the contract in accordance with statutory provisions.

§ 10 B-Grade Products

(1) Products designated as B-grade products may exhibit cosmetic or technical deviations from regular production standards.

(2) The characteristics described in the product description shall constitute the agreed product condition.

(3) Claims relating to expressly disclosed deviations shall be excluded.

§ 11 Set-Off and Retention Rights

(1) Set-off shall only be permitted against undisputed or legally established claims.

(2) Rights of retention may only be exercised based on claims arising from the same contractual relationship.

§ 12 Retention of Title

(1) All goods supplied shall remain the property of ISOCO Plastics Technology GmbH until full payment of all claims arising from the business relationship has been received.

(2) The customer may resell the goods in the ordinary course of business.

(3) Any claims arising from such resale are hereby assigned to ISOCO Plastics Technology GmbH up to the invoice value of the retained goods.

(4) ISOCO Plastics Technology GmbH accepts such assignment.

(5) The customer shall remain authorised to collect the assigned claims until such authorisation is revoked.

(6) In the event of payment default or a significant deterioration of the customer’s financial circumstances, ISOCO Plastics Technology GmbH may revoke such collection authority.

§ 13 Liability

(1) ISOCO Plastics Technology GmbH shall have unlimited liability:

  • in cases of intent or gross negligence;

  • for injury to life, body or health;

  • under the German Product Liability Act;

  • to the extent of any expressly assumed guarantee.

(2) In the event of a slightly negligent breach of essential contractual obligations, liability shall be limited to the foreseeable damage typical for the contract.

(3) To the extent permitted by law, liability for indirect damages, consequential damages, production downtime, loss of profit and pure financial losses shall be excluded in cases of slight negligence.

§ 14 Governing Law and Jurisdiction

(1) The laws of the Federal Republic of Germany shall apply, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).

(2) The place of performance for all deliveries and services shall be Saalfeld/Saale, Germany.

(3) If the customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from the business relationship shall be Saalfeld/Saale, Germany.

§ 15 Language Versions

(1) The contractual language is German.

(2) These Business Terms and Conditions and other contractual documents may be provided in additional languages for informational purposes only.

(3) The German version shall be the sole legally binding version governing the contractual relationship.

(4) In the event of any discrepancy, inconsistency, contradiction or interpretation difference between the German version and any translation, the German version shall prevail.

§ 16 Severability

Should any provision of these Business Terms and Conditions be wholly or partially invalid or unenforceable, the validity of the remaining provisions shall remain unaffected.


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